"Unable to mount Vault" notification

Nomadesk imports Vaults by creating an encrypted virtual drive in Windows Explorer or in the macOS Finder. This means that the local image file (which contains all data) will be mounted in your OS.

When something goes wrong during this mounting procedure, the Nomadesk notification pop-up window will show.

Possible Solutions:

  • Reboot your machine (the encrypted virtual disks are drivers, loaded by the OS)
  • Disabling your virusscanner
  • Reinstalling Nomadesk over your current installation (will reinstall the drivers which mount your local data file)
  • Attaching the external storage drive where your data file is stored on
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