How to specify a proxy server to access the license server

In order to be able to verify your licenses, the appliance will need access to a hostname on the internet:

Make sure it can be accessed from the appliance.

If it's not accessible, you will see error messages like: 'Unable to download your license from the licensing server.'

In order to make it accessible, sometimes you will need a firewall exception, or if you have a proxy, here's how you can set it up:

Create a file:


with the contents (modify to your own settings of course):

proxy_host = ''
proxy_port = 8080
proxy_login = 'username'
proxy_password = 'password'

If no authentication is needed, you can leave the login and password values empty.

Once this has been set up, you will connect to the license server through the proxy.

Have more questions? Submit a request


Please sign in to leave a comment.