Stijn
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Activity overview
Latest activity by Stijn-
Stijn created an article,
How to start a live chat
go to help.nomadesk.com in the bottom right, click on the support button type something in the textbox and press enter that will show any knowledgebase articles linked to what you typed in the ...
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Stijn created an article,
How to switch sync engines
For some specific support cases it can be required to switch between the two sync engines (legacy and new) that we currently use in our software. Since release 9.10.2 you can also do this in the us...
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Stijn created an article,
Connection issues when using KPN as your internet service provider
We have been getting some cases from users that have connection issues since using KPN as their internet service provider. KPN offers a extra security service which seems to be causing this issue....
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Stijn created an article,
Firewall whitelist
Should you have connection issues when you have a Firewall active, please whitelist the following: Secure.nomadesk.com 188.64.79.117 poort 443 (HTTPS) myNomadesk.com 188.64.79.117 Gimli.nomadesk.co...
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Stijn created an article,
"Nomadesk" can't be opened because Apple cannot check it for malicious software
When trying the install Nomadesk on MacOS Catalina you get an error when trying the install: we are aware of this problem and it will be fixed with a future release how to manually solve: via...
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Stijn created an article,
Unable to save files after MacOS Catalina update
Since the update to MacOS Catalina you need to give specific permissions for applications to write to your Nomadesk vault. This is related to the fact that older vaults are running the encrypted So...
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Stijn created an article,
Mandatory update 8.6.12
Once every few months we force our users to update to our latest version. This is to ensure that everyone will be running an updated client with the needed bugfixes and features. Currently version ...
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Stijn created an article,
Nomadesk - File locking
With File Locking you can protect a file so that another user can't make any changes to it while you are working in it. You can only edit the file from the device that has set the lock: eg if you s...
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Stijn created an article,
WebDAV with a NAS
WebDAV can be used via the Nomadesk Dashboard by importing a vault as WebDrive, but not as a connection for backup programs to sync a NAS for example. This is in conflict with our Fair Use Policy a...
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Stijn created an article,
How to convert a trial account to a paying customer
When you want to provision a new customer through your partner portal account, their trial period will automatically start. As a reseller, you can immediately end this trial period by assigning a l...